Members aren’t customers
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Many organizations struggle with members confusing their role in the organization: wanting to be the people the organization serves.
Life is hard. And full. And awesome. Live it.
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Many organizations struggle with members confusing their role in the organization: wanting to be the people the organization serves.
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In civil debate, we worry about not taking the other person seriously enough. But sometimes they use that generosity against us.
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It sometimes seems impossible to motivate people to do what they don’t want to do. But cats have a way better excuse than we do.
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Our culture’s myths around work, responsibility and purpose leave us fragile. We need to build up the skill of quitting better.
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The power in resolutions is in the desire; to be better and to change. Doing the work of changing is just a part of living.
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These are the three words I use to guide the year. It’s a practice I’ve been up to since 2016 and find it helps me focus.
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As we start planning to make the new year better than the last, let’s prepare to help one another live a better life, with joy and courage.
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I read a bunch of different books this year, but one book stood out. It rewired within me the very sense of what life actually is.